Frequently Asked Questions

 

  • What is a Sweaty Band?

    Sweaty Bands are the number one fitness headbands in the world and the hottest accessory on the planet! The simple design gives you a no-slip solution to top off any look. We offer more than a thousand colors, patterns and print combinations that empower women and girls to express their unique style. Sweaty Bands grip and hold your hair during the most strenuous of workouts, all without slipping, tugging or pulling. From yoga classes or marathons to hanging out with friends or happy hour, Sweaty Bands are a must for your workouts or everyday wear.


  • How do I wear a Sweaty Band?

    It fits like any other headband. The difference is your Sweaty won’t slip. Start by putting it over your head and wearing it like a necklace. Then, slide the elastic band to the back of your head and the decorative ribbon up toward your hairline. Tuck the band behind your ears. You can adjust the band until it fits snuggly. Some ladies and girls find it is most comfortable close to their foreheads; others are able to push it further back. Once it feels snug, you’ll be able to shake your head, jump around and take on the most intense workouts without any worries. Your Sweaty Band will be right where you left it!


  • How do I wash my Sweaty Bands?

    We recommend that you hand wash, with a small amount of detergent, and rinse your Sweaty Band. Drip dry your bands to prevent shrinking and misshape. NEVER put your Sweaty in the dryer.


  • Can I order Custom Sweaty Bands?

    We are happy to assist you in designing a custom Sweaty that suits your fancy. Some of our favorite Sweatys have been custom-made for gyms, stores, teams, charities or companies.  Use our Custom Sweaty Designer to explore the possibilities and express yourself.


  • Where are Sweaty Bands manufactured?

    Sweaty Bands are proudly designed and sewn in the USA.


  • Where can I buy Sweaty Bands?

    You can purchase Sweaty Bands here on our website – 24 hours a day, 7 days a week, 365 days a year. You can also visit one of our retail partners to purchase them in store. Visit our Store Finder to find the location nearest you.

    Close to Cincinnati, Ohio?  Visit our warehouse! We are open weekdays 9 a.m. to 5 p.m., and we love to have visitors stop by to shop and share their love of Sweaty Bands with us.

    Call us at (513) 871-1222 or find us across from Lunken Airport at 621 Wilmer Avenue, Cincinnati, OH  45226.


  • What do I do if I notice a mistake immediately after placing an order?

    We’re happy to correct any mistakes or errors in your order. If you realize the error during regular business hours, 9 a.m. to 5 p.m. Eastern Standard Time, call us at (513) 871-1222. If your call isn’t answered, or it’s after business hours, leave a message with your information and a return phone call number. You can also submit changes via email to customerservice@sweatybands.com.

    We ship from our warehouse every day of the week, so it’s best to let us know about any errors as soon as your recognize them. We’ll correct the problem promptly and be able to send you the right Sweatys!


  • What do I do if I need to return or exchange a Sweaty Band?

    We have a 100% satisfaction guarantee. If you have any concerns about your Sweaty, contact us. For the most efficient returns and exchanges, contact our customer service representatives before sending your Sweaty back so that we can complete a Return Form. We want you to love your Sweaty, and we’re happy to assist you in any way we can.


  • I love Sweaty Bands and I'm interested in being a rep, what should I do?

    We love to hear from people who can't live without their Sweatys. If you want to share Sweaty Bands with the world as an affiliate, retailer, representative or employee, send your resume and cover letter to Sweaty Bands.